At arai88, your privacy is more than a legal obligation — it is our sincere commitment to every member. We understand that your trust is our most valuable asset, and this document clearly explains how we manage your personal data from start to finish.
We invest in the latest security infrastructure to ensure your personal information is always protected and never falls into the wrong hands.
All data transmitted between your device and arai88's servers is protected by 256-bit SSL encryption — the same technology used by financial institutions and major banks worldwide.
Members' personal data is accessible only by authorised personnel with a legitimate business need. All access is logged and automatically monitored by our internal security systems.
Arai88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We handle all data in accordance with strict legal guidelines to ensure your rights are protected.
All member records are stored on servers protected by multi-layered firewalls, real-time threat scanning, and automated backup systems. Your data is never stored in unsecured locations.
Arai88 has never and will never sell member personal information to any third party for marketing or commercial purposes. Your data belongs to you, and we fully respect that boundary.
You have the right to view, correct, and request deletion of your personal data at any time. Our 24/7 support team is ready to help you manage your account information quickly and easily.
This Privacy Policy explains how arai88 collects, uses, discloses, and protects your personal information when you use our platform. By registering or using arai88's services, you agree to the practices described in this document. Please read it carefully before proceeding.
Arai88 collects your personal information through various interaction points within our platform. This collection is carried out transparently and solely for clearly stated purposes. We divide the types of data we collect into three main categories:
Information You Provide Directly:
Information Collected Automatically:
All information collected is stored securely and used solely for the purposes stated in this Privacy Policy. We do not collect information that is irrelevant to the operation of the platform or the services we offer you.
The personal data we collect is used responsibly and solely for purposes with a sound legal basis. Below is a summary table outlining the purposes of data use and their justifications:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account registration & verification | Name, email, date of birth, KYC | Contractual agreement |
| Deposit & withdrawal processing | Bank details, transaction data | Contractual agreement |
| Fraud prevention & anti-money laundering | IP, device, account activity | Legal obligation |
| Customer support & complaint resolution | All related data | Legitimate interest |
| Marketing communications (with consent) | Email, phone number | Member consent |
| Platform analytics & improvement | Anonymised usage data | Legitimate interest |
We will not use your personal data for any purpose not stated above without obtaining your consent first. If you wish to withdraw consent for any specific use (particularly marketing communications), you may do so through your account settings or by contacting our support team.
Arai88 takes a firm stance that member personal data is not for sale. However, there are certain situations where we need to share your information with selected third parties to ensure the platform operates smoothly and complies with legal requirements.
All third parties involved in processing arai88 member data are bound by strict confidentiality agreements and are audited regularly to ensure compliance with the data protection standards we have established.
In all cases of data sharing, we only disclose information that is strictly necessary for the relevant purpose (data minimisation principle). Third parties are not permitted to use that data for any other purpose or share it further without arai88's consent.
Your data security is arai88's top priority. We continuously invest in the latest security infrastructure to ensure your personal information is never exposed to unnecessary risk.
Data Retention Period: Active members' personal data is retained for the duration of the active account period plus 7 years after account closure, in line with Malaysia's AML/CFT legal requirements. Data that has reached the end of its retention period will be securely deleted using methods that ensure it cannot be recovered.
While we take all reasonable steps to protect your data, no online system can be guaranteed 100% secure. We encourage you to play your part in keeping your account safe by using a strong password and enabling two-factor authentication (2FA).
Arai88 uses cookies and similar tracking technologies to enhance user experience, understand platform usage patterns, and deliver relevant content to you. Below is an explanation of the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enables core platform functions such as login and session security | Session only |
| Preference Cookies | Saves your language preference, theme, and display settings | 1 Year |
| Analytics Cookies | Helps us understand how members use the platform for continuous improvement | 2 Years |
| Security Cookies | Detect suspicious activity and protect accounts from unauthorized access | 30 Days |
You can control and manage cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the arai88 platform and your gaming experience. The analytics cookies we use generate aggregate reports that do not personally identify you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding the personal data we hold about you. arai88 is committed to making it easy for you to exercise these rights without any charge or unnecessary difficulty.
Request a copy of all personal data we hold about you in a readily readable format.
Request correction of inaccurate or incomplete data via account settings or customer support.
Request deletion of your personal data, subject to applicable legal record-keeping requirements.
Opt out of your data being processed for direct marketing purposes at any time, without providing a reason.
Request your data in a structured, machine-readable format for transfer to another provider.
Request a restriction on how we use your data while a complaint or dispute is being resolved.
To exercise any of the rights above, contact the arai88 support team via 24/7 live chat. We will process your request within 30 calendar days from the date of receipt. In complex cases, this period may be extended to up to 60 days with prior notice to you.
The arai88 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data of any individual under the age of 18.
Arai88 has a robust age verification process to ensure no children or minors are able to register or use our platform. The measures we have implemented include:
If you believe your child has registered on our platform without your knowledge, please contact the arai88 support team immediately. We will investigate and close the account within 24 hours and ensure no children's data is retained in our systems.
Arai88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we handle member personal data.
Version history of the Privacy Policy is maintained by arai88 and can be requested through support channels if you need to refer to a previous version. We encourage you to review this page periodically to stay informed of how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are ready to listen and provide a prompt, professional response.
For complaints that cannot be resolved directly with arai88, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP), the regulatory body overseeing personal data protection in the country.
Arai88 combines the excitement of gaming with world-class privacy protection. Join our growing community of members and enjoy a safe, fair, and fun gaming experience every day.